Hi guys,
Quick info on the environment
ESXi 6.5U1
VCenter 6.5b Appliance
Horizon View 7.2(Connection,Composer,Security)
All Flash SSD SAN Storage
Teradici Apex 2800
Nvidia GRID K2
Basically as the title says, since our upgrade to the latest versions, we've had heeps of issues... weird lock files when recomposing our images, composer errors stating vmx files not being found during recompose or refresh, but this latest one is actually more severe. Our vGPU environment is simply unusable at this time, at least any pool running the latest agents.
Once a user logs in, we get a black screen for approximately 15-20 seconds, and then a kick out back to the desktop(Zeroclient or View Client have the same result).When we try again we get the following message from the client "The View agent reports that you have an existing desktop session request that is currently being processed. Please wait for this to complete before trying again".
After another 20-30 seconds, we can try again and it will bring us to the desktop,but 50% of the time, it is unusable. Taskbar is either incomplete or unclickable most of the time. So my only recourse for now is to downgrade all the images to the View Agent 6.2.2 which seems to work ok, but I would prefer finding the actual issue instead if anyone else has experienced this.
This isn't present on our vSGA cluster, only on the vGPU portion. Windows 7 and Windows 10 have symptoms. I still did a full clean install of Win10 with only the agents installed and no other software, exact same result.
I will do also a full power shutdown and clean start up of the environment simply for my sanity, but I don't think it'll get rid of the black screen issue.
Any input or thoughts would be greatly appreciated.
Cheers,
Ben